Customer service

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Customer service

Do you have questions about an appointment or examination? We would be happy to assist you! You can contact us by telephone on 0345 2570012 or email us at

Frequently Asked Questions

Do you have any questions? Then we would be more than happy to help you. Have you already consulted our frequently asked questions? Perhaps you will find the answer to your question there. If your question is not listed, please contact us.


Feedback or complaint

Our clients come first. Before, during and after the examination. That’s why we would like to know how you experienced the examination day and the interaction with Prescan. The examination isn’t the only thing that matters to us, but also your overall experience. From the moment you first contact Prescan to the moment you leave the clinic and receive the results. Every step matters, and we would like to know how you experienced the overall process. Send us a compliment, suggestion or complaint. We value any kind of feedback and will use it to continuously improve our services.

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